Headshot Photographer in London

Refund and Returns Policy

Understanding My Policy

At Tadam Photography, I value your satisfaction. This policy outlines circumstances for refunds and cancellations regarding my photography services.

Cancellation for Photo Sessions

  • If you need to cancel a scheduled photoshoot, please provide at least 48 hours’ notice. Cancellations within 48 hours of the shoot will forfeit the deposit made at booking. [This timeframe is adjustable to suit your business]
  • No-shows at the photoshoot will also result in forfeiture of the deposit.

Refunds for Digital Products

  • Due to the nature of digital products (headshots, event photos, etc.), refunds are generally not offered after images have been delivered.

My Client Satisfaction Guarantee

  • If you’re not happy with the photos and you let me know before the end of the shoot, you don’t have to pay – that’s my promise to you.


  • Deposits are non-refundable except in instances outlined above.
  • Travel costs incurred for on-site photoshoots are non-refundable.

Important Notes

  • Refunds, when issued, may take several business days to process.
  • Re-shoots may be offered as an alternative to a refund, determined on an individual basis.

Need Help?

For any questions or concerns about my policy, please contact me at: info@tadam.co.uk

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